stock data in excel 365 not refreshing

Anonymous
2020-09-16T16:38:55+00:00

Is anyone having problems with refreshing stock data in excel 360?

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-09-18T13:41:50+00:00

Thanks for your work on this problem Kaycee.

My system is refreshing as of 9:40am today.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2020-09-18T17:55:18+00:00

Hello All, 

We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6 

If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing. 

We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon. 

Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution. 

Thank you, 

Kaycee

Was this answer helpful?

9 people found this answer helpful.
0 comments No comments

205 additional answers

Sort by: Most helpful
  1. Anonymous
    2021-12-14T18:15:30+00:00

    You can add the symbol for Daimler Trucks to your spreadsheet and hope they pick it up at some point. I have tried with no luck to directly request an update to the database..

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-12-14T17:33:26+00:00

    It seems like new stocks are not added automatically to the stocks database or within longer time frames.

    May I ask to add "Daimler Trucks" and make it available to the stocks function. Daimler Trucks resulted from a stock split of Daimler Cars last week. Thanks!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-10-05T17:30:02+00:00

    same here

    Was this answer helpful?

    0 comments No comments