stock data in excel 365 not refreshing

Anonymous
2020-09-16T16:38:55+00:00

Is anyone having problems with refreshing stock data in excel 360?

Microsoft 365 and Office | Excel | For business | Windows

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Anonymous
2020-09-18T13:41:50+00:00

Thanks for your work on this problem Kaycee.

My system is refreshing as of 9:40am today.

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Anonymous
2020-09-18T17:55:18+00:00

Hello All, 

We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6 

If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing. 

We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon. 

Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution. 

Thank you, 

Kaycee

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  1. Anonymous
    2021-04-30T16:48:17+00:00

    I got the same message yesterday.

    I removed CRH Medical from my spreadsheet and it has since stopped giving me this warning.

    Maybe its the same or a similar company that was delisted.

    Cheers

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  2. Anonymous
    2021-02-25T14:39:12+00:00

    Hello Kaycee:

    DuPont de Nemours INC, NYSE symbol DD, has not updated since 2/19. Other stocks in my table are update as usual.

    Appreciate your help.

    Michael Blaustein

    ******@gmail.com

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  3. Anonymous
    2021-02-24T13:25:16+00:00

    HI

    i had this issue few week ago , to find out the issue was a wrong data entry in a different sheet.

    If for any reason you hate the Stock data field in many sheet, please look at each one.

    And the issue will be fix after the cell is corrected

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