Cannot Verify Server Identity. The identity of @outlook.office365.com@ cannot be verified.

Anonymous
2020-05-26T15:26:48+00:00

I have this message appearing on my iPad every 20 seconds or so.  I use an Office365 exchange account to sync email, contacts and calendar onto the iPad and also use Onedrive for storage along with Word, Excel, Powerpoint etc.

I have had periods of tim when this error message appears, but usually only for 24 hours max.  If it is for a prolonged period, I found that deleting the Exchange account from the iPad and setting it up again often cured the problem.

This time it has been going on for weeks, with no let-up.  I have deleted and set the account up again twice, to no avail.  Please help it's driving me bonkers.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2020-10-31T22:35:50+00:00

    I have the same bug on my phone every couple minutes

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  2. Anonymous
    2020-11-01T00:35:48+00:00

    I had the same problem, and message, all day today.  I think I finally fixed it.  After doing the normal stuff (phone of, then on; delete Hotmail account, then add it back) the thing that so far is working is this: I went to Settings, then Passwords & Accounts, and Deleted an old subscription Account from TripIt.  Turned off the phone, then back on, and so far is working fine.

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  3. Anonymous
    2020-11-01T00:55:22+00:00

    I don’t see hope this can be strictly an Apple problem based upon the number of pc owners experiencing this same error.

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  4. Anonymous
    2020-11-01T01:03:15+00:00

    I still think it is Microsoft's problem even though I have the same account on my Galaxy phone and have no problems.  The phone is connecting to a Microsoft domain and servers, and so they need to ensure their systems work with all common environments 

    • IOS is pretty common.  And if it doesn't, they need to find a resolution.

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  5. Anonymous
    2020-11-01T01:05:24+00:00

    I deleted my hotmail account across all devices and readded them, and it resolved the issue.

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