Cannot Verify Server Identity. The identity of @outlook.office365.com@ cannot be verified.

Anonymous
2020-05-26T15:26:48+00:00

I have this message appearing on my iPad every 20 seconds or so.  I use an Office365 exchange account to sync email, contacts and calendar onto the iPad and also use Onedrive for storage along with Word, Excel, Powerpoint etc.

I have had periods of tim when this error message appears, but usually only for 24 hours max.  If it is for a prolonged period, I found that deleting the Exchange account from the iPad and setting it up again often cured the problem.

This time it has been going on for weeks, with no let-up.  I have deleted and set the account up again twice, to no avail.  Please help it's driving me bonkers.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2020-11-05T04:30:07+00:00

    Yes, my problem popped out again later; and i finally deleted the account and rebuilt it again.  Then the problem really gone.

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  2. Anonymous
    2020-11-05T01:43:24+00:00

    The message says The identity of "imap-mail.outlook.com" cannot be verified.

     It never said Outlook365.

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  3. Anonymous
    2020-11-05T01:41:43+00:00

    Same issue....only happens on the ipad and iphone 11.

    My account is already set to outlook. I turned both devices off and on, but still experiencing the same problem.

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  4. Anonymous
    2020-11-05T01:32:52+00:00

    Have you tried changing to just oulook.com?

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  5. Anonymous
    2020-11-05T01:32:00+00:00

    Yeah...that didn't solve the issue for me either.  (my account is already set to outlook.com)

    As I posted earlier, the problem (for me) has disappeared on my Mac OSX all together now for at least three consecutive days.  And I did nothing!

    But the same issue continues on my iOS devices (iPhone and iPad).  Very frustrating!!

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