Cannot Verify Server Identity. The identity of @outlook.office365.com@ cannot be verified.

Anonymous
2020-05-26T15:26:48+00:00

I have this message appearing on my iPad every 20 seconds or so.  I use an Office365 exchange account to sync email, contacts and calendar onto the iPad and also use Onedrive for storage along with Word, Excel, Powerpoint etc.

I have had periods of tim when this error message appears, but usually only for 24 hours max.  If it is for a prolonged period, I found that deleting the Exchange account from the iPad and setting it up again often cured the problem.

This time it has been going on for weeks, with no let-up.  I have deleted and set the account up again twice, to no avail.  Please help it's driving me bonkers.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2020-11-01T04:23:42+00:00

    Jeff IS THE MAN! Did the above and it worked with no issues! My main Office 365 account is nos configured and working on my iPhone. Now trying to figure out the IMAP settings for shared/alias inboxes as those are not working with the same settings.

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  2. Anonymous
    2020-11-01T01:45:56+00:00

    Same issue for me - same message - same certificate. Getting the error on my iPhone, turning off SSL did not eliminate it. Deleting and reinstalling the account did not resolve it. Mac is working fine - I can still email from and to the account but the message is disruptive to everything!

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  3. Anonymous
    2020-11-01T01:05:24+00:00

    I deleted my hotmail account across all devices and readded them, and it resolved the issue.

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  4. Anonymous
    2020-11-01T01:03:15+00:00

    I still think it is Microsoft's problem even though I have the same account on my Galaxy phone and have no problems.  The phone is connecting to a Microsoft domain and servers, and so they need to ensure their systems work with all common environments 

    • IOS is pretty common.  And if it doesn't, they need to find a resolution.

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  5. Anonymous
    2020-11-01T00:55:22+00:00

    I don’t see hope this can be strictly an Apple problem based upon the number of pc owners experiencing this same error.

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