Cannot Verify Server Identity. The identity of @outlook.office365.com@ cannot be verified.

Anonymous
2020-05-26T15:26:48+00:00

I have this message appearing on my iPad every 20 seconds or so.  I use an Office365 exchange account to sync email, contacts and calendar onto the iPad and also use Onedrive for storage along with Word, Excel, Powerpoint etc.

I have had periods of tim when this error message appears, but usually only for 24 hours max.  If it is for a prolonged period, I found that deleting the Exchange account from the iPad and setting it up again often cured the problem.

This time it has been going on for weeks, with no let-up.  I have deleted and set the account up again twice, to no avail.  Please help it's driving me bonkers.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2020-11-06T03:30:21+00:00

    I had the same issue with a shared email account across multiple iOS devices (iPhone 6/12, iPad). I had used the Exchange option when adding other Office365 email accounts, but was using IMAP for the shared email account, which is where I believe my problem was.

    To fix I removed the IMAP shared email account from the devices, and added it using the Exchange option and selecting Sign On rather than setting up manually.

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  2. Anonymous
    2020-11-05T20:54:29+00:00

    Mine too.  Changing to Outlook.com in settings worked for some people, but not the rest of us.

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  3. Anonymous
    2020-11-05T20:42:51+00:00

    The mail was aleady set to outlook.com and never included 365.

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  4. Anonymous
    2020-11-05T17:30:11+00:00

    Did you try changing the mail server to just "outlook.com" and leave all other settings as is?

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  5. Anonymous
    2020-11-05T17:11:56+00:00

    I thought the problem was solved after removing my mail and adding back in but I am still getting the pop ups like evertyone else on my ipad and iphone.

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