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I wonder if anyone else has encountered this problem as well?
Every time I try and open the Office 365 app, it automatically closes the application within a second.
I have tried restarting the computer and reinstalling the app several times.
It is a brand new Chromebook Lenovo Yoga with a clean installation.
It has worked flawlessly for about 1 month and suddenly while working in a document, it refused to open up a PDF. Therefore, I restarted the computer after saving and closing down everything as I should.
After that it keeps closing and I am unable to use the Office 365 app, downloaded from the Google Play store, thereby also lost access to all my notes in there, though other documents can be accessed through a browser.
The other Microsoft Office applications I have installed work just fine; Outlook, OneNote & OneDrive.
The Office 365 app is the ONLY application on my Chromebook that there is any issue with, so I would love to avoid a factory reset of my Chromebook, for it to "might work".
Another interesting thing that happens is that after I try, I can hear my processor get a workout and the fan goes crazy, which is the first time I have ever experienced this computer to make any noise what so ever.
I use Office 365 with a license from my university study, so as of now, I have lost a good amount of notes but are simply working in Google Drive, for the time being, losing the advantages of using a common platform with my study groups.
I sincerely hope that we can find a fix for this issue.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I had the same problem with Office 365 on my son's chromebook. I uninstalled the program and tried installing the individual apps separately. This worked. I know it's not convenient to download each one separate and enter your office password, but at least it's working. Hope it helps.
I have the same problem on a Galaxy Tab S6 lite.
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The MS 365 app on my Chromebook closes immediately after opening. I have tried reinstalling. Lots of people seem to be having the same problem. I see no solutions posted.