Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-07-10T21:30:30+00:00

    Had the same issue on Samsung S10 and solved it.

    Turned off sync photos via the Samsung account.

    The same issue that OneDrive setting is greyed out and doesn't turn on.

    Went to Settings>Accounts and backup>Accounts

    Select your OneDrive account and turn on Media Sync. That seemed to turn on photo sync in the OneDrive app.

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  2. Anonymous
    2020-07-19T23:51:48+00:00

    camera is not working

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  3. Anonymous
    2020-07-20T15:45:34+00:00

    It's  my hp table

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  4. Anonymous
    2020-08-01T16:43:16+00:00

    I love how completely clueless Microsoft workers are to their own product.

    You have synced Gallary to your One Drive, this disables the camera upload feature. You need to remove your Samsung account from your Onedrive account.  Heres a link on how to unsync:

    https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3

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  5. Anonymous
    2020-08-01T19:00:46+00:00

    If you have enabled Samsung's Gallery upload to Onedrive the option to control camera upload is replaced in the ME area to "Gallery Upload". If you want to back up to Onedrive instead, open the Gallery app and turn off everything, then go to https://go.microsoft.com/fwlink/?linkid=868284 and there, remove the Samsung account.  Then reboot your phone, and Camera Upload should be the second item down now under ME Settings.  This goes to Onedrive.

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