Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-06-09T10:51:55+00:00

    Dear Humbledoore,

    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:

    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:

    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.

    I hope it has been useful to you.

    Regards,

    Renzo.

    I have the same problem on the Galaxy S10. There is no Camera Upload setting to click

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  2. Anonymous
    2020-06-09T12:53:56+00:00

    Same issue on s20

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  3. Anonymous
    2020-06-17T18:17:08+00:00

    This seems to have started after Samsung switched their online storage to OneDrive.  If you go to the settings in the Gallery app, you will notice that "Sync with OneDrive" is enabled.  It however doesn't seem to work. I have an S9 and the switch happened sometime in May.  My photos haven't been synced since.  This article suggests some troubleshooting steps but I still can't get photos and videos in my gallery to sync using the Gallery app.  https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3

    Unfortunately, you cannot simply disable Gallery syncing by toggling the setting.  You must disconnect your Samsung account from OneDrive using the steps in the above article.  After disconnecting, go back into the OneDrive app and re-enable Camera upload.

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  4. Anonymous
    2020-06-25T22:29:08+00:00

    I have the same issue on Samsung a40. 

    There is no camera upload option in the onedrive settings  for me to be able to turn on.

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  5. Anonymous
    2020-07-04T14:54:03+00:00

    problem my camera

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