Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

112 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2021-01-26T04:13:36+00:00

    Try the following steps I just did a few mins ago and It worked.

    • Turn the camera upload off
    • Remove all permissions
    • Turn the camera upload back on

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-01-27T20:25:09+00:00

    Yes, thanks for that. Re-activate samsung account on my phone and went to my account on Web. Once I unlink my Microsoft account, I was able to turn Camera upload in onedrive back on. Thanks.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2021-01-30T07:28:04+00:00

    From last two days the Camera up is not happening, Wi-fi and mobile is turned on. Cameara upload is showing "your photos arn't being uploaded" when I go to the next screen, where I can turn on, however much I press it is not turning on. please help asap.

    regards

    Chandra

    Was this answer helpful?

    0 comments
  4. Anonymous
    2021-02-05T15:00:07+00:00

    My issue is OneDrive won't let me camera upload to my personal account. When i select camera upload, it only gives me my work account as an upload option. I've tried removing my accounts and readding only the personal account, but then i can't click camera upload at all.

    Samsung S9 on Verizon (which, because Verizon, doesn't have the feature in Gallery to upload to OneDrive from there)

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-02-11T03:52:44+00:00

    Thank you so much!! You are a lifesaver.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments