Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-12-04T21:48:42+00:00

    It seems that I took overly-drastic measures by closing the Samsung account completely. 

    However, I had disconnected first the Samsung account from Microsoft , I did not think of doing the reverse. 

    Anyway, it's good that people know they have this option: unlinking both accounts from each other (Samsung from Microsoft and Microsoft from Samsung).

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  2. Anonymous
    2020-12-06T19:18:29+00:00

    I find the "Media Sync" keeps turning off. If I turn it on it will sync everything and then it turns off again when it is done, which us super frustrating. 

    When you say you turned off photos via the Samsung account. Do you mean you unlinked the account from one drive or that you turned off the option in the camera settings.

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  3. Anonymous
    2020-12-06T23:58:25+00:00

    Unlink.

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  4. Anonymous
    2020-12-17T17:19:16+00:00

    'Camera upload must be enabled ...'

    The problem is that there is no camera upload setting anymore.

    Or am I missing something here ...?

    Solved Camera Upload

    After adding a work account both you need to

    • Open Android Settings
    • navigate to Accounts and Backup/Accounts
    • tap on your personal OneDrive Account
    • then tap Sync Account
    • make sure Media Storage sync permission is turned on

    That fixed it for me. Looks like any time you add a second or business account to onedrive you'll need to re-enable that setting.

    After that go you should see gallery or camera upload as a selectable option again in the Onedrive "Me" Tab/Settings

    Best

    (VZW Note 9 Sense 2.5)

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  5. Anonymous
    2020-12-22T19:36:07+00:00

    Hi, this behavior is by design after the fact Samsung switched regarding Gallery Sync to OneDrive.

    If you look in the Samsung Gallary application you will be forwarded to the OneDrive application.

    And see in the folder "..\Pictures\Samsung Gallery\DCIM\Camera" for example the files synced.

    Sometimes it stops and I found it helpful to toggle the switch as talked about by RedBentle.

    This switch will be toggled off again but in my case it started the resync process where it stopped.

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