Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-03-30T03:51:59+00:00

    Hi, for my new phone, the first account i signed up with onedrive is my work one, so it auto synced to that account. Now I have turned off sync for that account and turned on sync on my personal account. Problem is the camera upload will only work if i turn on with my work email and has no option for my personal

    Onedrive doesn't't let me sign out of my personal account but lets le sign out of my other 2.

    All these probs r in onedrive app

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  2. Anonymous
    2021-03-28T16:00:48+00:00

    I eventually had to sign out of OneDrive and then back in. Once I did the option finally appeared. I also ended up removing the Samsung account from my phone. I don't know if that helped or not.

    Bryan, signing out of my Samsung account reset syncing with onedrive. Great suggestion. Thanks.

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  3. Anonymous
    2021-03-20T07:35:13+00:00

    Problem solved by Signing Out of Samsung Cloud account. Imediately all the options appeared back ..it seems that Samsung Cloud unifies options with OneDrive and controls them

    cheers,

    Bogdan

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  4. Anonymous
    2021-03-12T22:08:59+00:00

    I fixed this on the S21 by going to the phone settings, accounts and backup, manage accounts, Google onedrive, turn on sync.

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  5. Anonymous
    2021-03-07T01:20:13+00:00

    Man tells poster to check the iOS settings on his note 10+

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