Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-03-31T16:45:18+00:00

    There is no "Camera Upload" option in One Drive. It only says Gallery Sync.

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  2. Anonymous
    2020-03-28T16:36:20+00:00

    Dear Humbledoore,

    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:

    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:

    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.

    I hope it has been useful to you.

    Regards,

    Renzo.

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