Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-06-09T12:53:56+00:00

    Same issue on s20

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  2. Anonymous
    2020-06-09T10:51:55+00:00

    Dear Humbledoore,

    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:

    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:

    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.

    I hope it has been useful to you.

    Regards,

    Renzo.

    I have the same problem on the Galaxy S10. There is no Camera Upload setting to click

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  3. Anonymous
    2020-06-04T02:51:04+00:00

    my camera is not working at all

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  4. Anonymous
    2020-05-22T09:49:23+00:00

    I cannot enable it too. The "Camera Upload" button is gray and I cannot turn it on.

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  5. Anonymous
    2020-05-10T02:40:54+00:00

    I eventually had to sign out of OneDrive and then back in. Once I did the option finally appeared. I also ended up removing the Samsung account from my phone. I don't know if that helped or not.

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