Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2020-07-19T23:51:48+00:00

    camera is not working

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  2. Anonymous
    2020-07-10T21:30:30+00:00

    Had the same issue on Samsung S10 and solved it.

    Turned off sync photos via the Samsung account.

    The same issue that OneDrive setting is greyed out and doesn't turn on.

    Went to Settings>Accounts and backup>Accounts

    Select your OneDrive account and turn on Media Sync. That seemed to turn on photo sync in the OneDrive app.

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  3. Anonymous
    2020-07-04T14:54:03+00:00

    problem my camera

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  4. Anonymous
    2020-06-25T22:29:08+00:00

    I have the same issue on Samsung a40. 

    There is no camera upload option in the onedrive settings  for me to be able to turn on.

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  5. Anonymous
    2020-06-17T18:17:08+00:00

    This seems to have started after Samsung switched their online storage to OneDrive.  If you go to the settings in the Gallery app, you will notice that "Sync with OneDrive" is enabled.  It however doesn't seem to work. I have an S9 and the switch happened sometime in May.  My photos haven't been synced since.  This article suggests some troubleshooting steps but I still can't get photos and videos in my gallery to sync using the Gallery app.  https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3

    Unfortunately, you cannot simply disable Gallery syncing by toggling the setting.  You must disconnect your Samsung account from OneDrive using the steps in the above article.  After disconnecting, go back into the OneDrive app and re-enable Camera upload.

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