Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-07-02T19:40:38+00:00

    Thank you for this - I had to remove my OneDrive account from accounts in settings then log back in and I was able to use Camera Upload again and it seems to be working (finally!)

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  2. Anonymous
    2021-06-01T11:41:55+00:00

    Hi

    I have a similar problem with my camera upload on a Samsung A51. I have the camera upload button but when I try to switch it on it tells me that my camera upload is paused and that I need to give OneDrive permission access my photos and media. When I select the open settings option from this message the permission is already granted.

    Any suggestions on what to do next would be appreciated.

    Thanks

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  3. Anonymous
    2021-05-31T16:00:46+00:00

    IT WORKED! thank you so much. now it will finally cleanup space on my phone while backing up my photos. :)

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  4. Anonymous
    2021-05-07T04:01:14+00:00

    Thank you so much. Finally a solution for this problem!

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  5. Anonymous
    2021-05-01T21:06:58+00:00

    Dear Humbledoore,
    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:
    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:
    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.
    I hope it has been useful to you.
    Regards,
    Renzo.

    This doesn't work...I have allowed my camera...and followed your steps and this doesn't work for me either.....but yet I've paid to have 1tb account.....

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