Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-03-20T07:35:13+00:00

    Problem solved by Signing Out of Samsung Cloud account. Imediately all the options appeared back ..it seems that Samsung Cloud unifies options with OneDrive and controls them

    cheers,

    Bogdan

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  2. Anonymous
    2021-03-12T22:08:59+00:00

    I fixed this on the S21 by going to the phone settings, accounts and backup, manage accounts, Google onedrive, turn on sync.

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  3. Anonymous
    2020-09-26T07:21:16+00:00

    My media sync shows on but the numbers NOR folders match-up. I've deleted folders and let it add again, deleted Microsoft account and added back, made backup folders to see what happens with them AND I've come back to find photos moves around and put back after I've deleted. 

    Also, sync doesn't stay syncing, says can't sync and sometimes it says sync complete and will show a date more than a month ago.  

    I HATE ONEDRIVE!!!

    Jamie

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  4. Anonymous
    2020-08-15T00:05:41+00:00

    Dear Humbledoore,

    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    In order to activate that feature, try this:

    In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

    "Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

    See more information in below link:

    https://support.office.com/en-us/article/automa...

    Do not hesitate to ask if you need more information.

    I hope it has been useful to you.

    Regards,

    Renzo.

    rdazarola - the camera upload setting has gone, seemingly if the Samsung Gallery setting is set to upload to OneDrive automatically. I am very disappointed to lose the camera upload setting if the Samsung Gallery is set to upload to OneDrive therefore I have removed Samsung Gallery setting to upload to One Drive and so the Camera Upload returns.

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  5. Anonymous
    2020-06-04T02:51:04+00:00

    my camera is not working at all

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