Cannot enable OneDrive 'Camera Upload'

Anonymous
2020-03-28T14:38:24+00:00

Hello,

I want to free up space on my Samsung Galaxy Note 10+.

When I try to enable 'Free up space on the device' in the OneDrive app, I get the message:

'Camera upload must be enabled ...'

The problem is that there is no camera upload setting anymore.

Or am I missing something here ...?

I use the latest version of Android and version 6.1.1 of OneDrive.

Thanks!

Microsoft 365 and Office | OneDrive | For home | Android

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  1. Anonymous
    2021-05-31T16:00:46+00:00

    IT WORKED! thank you so much. now it will finally cleanup space on my phone while backing up my photos. :)

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  2. Anonymous
    2021-05-07T04:01:14+00:00

    Thank you so much. Finally a solution for this problem!

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  3. Anonymous
    2021-04-28T00:12:14+00:00

    This WORKED!!!  Finally someone who could fix it after 3 hours on the phone with Tmobile, Samsung, and an hour at a local repair place.  I really hope they figure the OneDrive syncing with Samsung Gallery issues.  So far it has NOT been helpful or intuitive at all.   Thanks again!!

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  4. Anonymous
    2021-04-22T23:56:28+00:00

    This seems to have started after Samsung switched their online storage to OneDrive.  If you go to the settings in the Gallery app, you will notice that "Sync with OneDrive" is enabled.  It however doesn't seem to work. I have an S9 and the switch happened sometime in May.  My photos haven't been synced since.  This article suggests some troubleshooting steps but I still can't get photos and videos in my gallery to sync using the Gallery app.  https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3

    Unfortunately, you cannot simply disable Gallery syncing by toggling the setting.  You must disconnect your Samsung account from OneDrive using the steps in the above article.  After disconnecting, go back into the OneDrive app and re-enable Camera upload.

    This worked like a charm once I disconnected the Samsung account from OneDrive. The "Camera Upload" option reappeared in settings. Didn't even have to restart the phone. THANK YOU!

    To disconnect your Samsung Gallery from OneDrive

    If you want to stop the Samsung Gallery app syncing photos to OneDrive and remove the Samsung data sharing permissions to your Microsoft Account, you'll need to edit how you sign-in to Microsoft:

    1) Open your Microsoft Account's Additional security options.

    2) Next to Samsung account, select Remove.

    3) On your mobile device, go to Settings > Accounts.

    4) Scroll down and select your Samsung account.

    5) Tap Apps and services then Connected services.

    6) Remove your Microsoft account from the list of Linked accounts.

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  5. Anonymous
    2021-04-22T18:55:23+00:00

    There is no "Camera Upload" option in One Drive. It only says Gallery Sync.

    I have same problem with my Samsung Galaxy S9 plus android phone. No way to select "Camera Upload" in settings - PLUS my device shows total amount of about 34GB supposedly backed up to OneDrive is still included in storage on my phone Device

    I'm so confused 😕 please help

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