Cannot enable OneDrive 'Camera Upload'

I've had the same problem. OneDrive has stooped syncing my photos and my "Camera upload" option disappeared from OneDrive.. In my case it happened after I had linked my Samsung account with my Microsoft account. I have fixed the problem by removing Microsoft account from Samsung account. This is how I did it (Samsung S9 / Android10):

1. Go to phone "Settings" --> "Accounts and backup" --> "Samsung Cloud" --> (go to the 3 little vertical dots in the right top corner) and choose "Settings" --> "Samsung account" --> "Apps and services" --> "Connected services" and remove the Microsoft account that you use for syncing your OneDrive (in my case I only had one Microsoft account in the list there)
2. After removing Microsoft account from Samsung's "Connected services" list (as per step one), go back to OneDrive --> Me --> Settings --> (now the "Camera upload" has appeared again) so click it --> if the "Camera upload account" is blank, the "Camera upload" button will be grayed out so enter your Microsoft account in the "Camera upload account" first --> and finally enable the Camera upload" button.

And after that everything started to work and syncing fine again.

Dear Humbledoore,

Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

In order to activate that feature, try this:

In the OneDrive app, tap the Me icon in OneDrive app for iOS at the bottom of the app, then tap Settings, next Camera upload and Set Camera upload to On.

"Important: Camera Upload can only be used on one account at a time. If you are also a OneDrive for Business user, select the appropriate Camera upload account." Normally this feature only works with personal accounts, doesn't works with School or business accounts.

See more information in below link:

https://support.office.com/en-us/article/automa...

Do not hesitate to ask if you need more information.

I hope it has been useful to you.

Regards,

Renzo.

I have the same problem on the Galaxy S10. There is no Camera Upload setting to click

Same issue on s20

I love how completely clueless Microsoft workers are to their own product.

You have synced Gallary to your One Drive, this disables the camera upload feature. You need to remove your Samsung account from your Onedrive account.  Heres a link on how to unsync:

https://support.microsoft.com/en-us/office/samsung-gallery-and-onedrive-99c4e77b-8e63-4ddc-aede-19f81acee1a3

If you have enabled Samsung's Gallery upload to Onedrive the option to control camera upload is replaced in the ME area to "Gallery Upload". If you want to back up to Onedrive instead, open the Gallery app and turn off everything, then go to https://go.microsoft.com/fwlink/?linkid=868284 and there, remove the Samsung account.  Then reboot your phone, and Camera Upload should be the second item down now under ME Settings.  This goes to Onedrive.