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After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This really stinks that Microsoft Support can’t resolve this critical issue with their own programs.
Hi Morell,
I have received an update from our internal support team, they want to verify if you are able to upload or sync pictures to your OneDrive account on your device?
We'll wait for your response.
Bob
I have the same issue. A document I scanned three days ago is still uploading. Another uploaded no problem yesterday. Today another failed. I can upload photos to one drive. Initally thay failed but
logging in and out
fixed it. I am traveling and badly need the doc that has been uploading for three days.
Hi,
This case is still under investigation and our internal support team is currently working on the issue. Please extend you patience on this case and if there would be updates, I will post it immediately.
Regards,
Bob
All,
I had the same issue and just went to regularly upload into my OneDrive app and it looks like OneDrive (atleast on android) has a scanning camera with the same functionality as Lens built into OneDrive app. Worked for me, hopefully can drop Lens now. Hopefully works for all of you!
-Ben