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After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'do apologize for not being specific, our internal support team is asking for your contact details because a customer ambassador will try to assist your concern for an in-depth troubleshooting.
We'll wait for your reply.
Bob
Is this a private response or will everyone see my contact details?
Hello,
I have the same issue and urgently need the files to be restored. Can I also share my contact details, please?
Best JN
I reported this issue several weeks ago and see that people are being contacted by Private Message to resolve. Will I also be contacted by the support team please?
Kind regards,
Mark
No, please don't worry, it's just me and I will forward the contact details to the internal support team. To view your private messages, click on your profile name, select My Profile, and then click on View private messages.
Bob
Will do.