Office Lens won't upload to Onedrive and stays in Transfering modus

Anonymous
2019-11-27T08:12:03+00:00

After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.

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  1. Anonymous
    2020-01-30T15:53:48+00:00

    Sadly, I've given up on Lens since they (Microsoft) can't seem to figure it out.  I'm trying a couple of 3rd party apps to see if they function well (including in the change-network-upload-dies scenarios we've all been encountering).

    For now, I'm resisting the urge to dump OneNote and move to Evernote because every. freaking. note. I have is in OneNote.  Has anyone else found a solution that cuts the MS Clown Crew out of the equation?

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  2. Anonymous
    2020-01-30T15:42:39+00:00

    I am experiencing exactly the same issue since November last year.  I had been using Office Lens syncing into OneNote extensively for over a year, but I now have images that are stuck 'transferring' exactly as described by other users.  I no longer have access to the original documents or images, so cannot simply delete and try again.  Is there any update on this please?

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  3. Anonymous
    2020-01-28T23:31:38+00:00

    Really, still under investigation, since November?  What about the new issue I presented with a picture just recently?

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  4. Anonymous
    2020-01-28T20:08:59+00:00

    Hi,

    This case is still under investigation and our internal support team is currently working on the issue. Please extend you patience on this case and if there would be updates, I will post it immediately.

    Regards,

    Bob

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