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After making a picture in Office Lens, and saving is to Onedrive, more and more files keep transferring, trying to upload. This is not happening all times, but I think it has to do with the internet connection at the moment of saving. Normally, the transferring time is aborted by a time-out, and you can retry to upload the (pdf) file. Most times it works, but now is stays in transfering mode and I cannot access the picture anymore. Please support me.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi All,
This case is still under investigation and our internal support team is currently working on the issue. Please extend you patience on this case and if there would be updates, I will post it immediately.
Regards,
Bob
Hi leslie,
I want to ask if you were able to sync or upload pictures to your OneDrive account on your device?
We'll wait for your response.
Bob
I apologize for the late reply. To prevent confusion from other community members, who are having the same as the original poster, I will split your concern from this thread. This process will allow other community members to answer your query or provide a workaround if there is any.
Regards,
Bob
I am experiencing exactly the same issue since November last year. I had been using Office Lens syncing into OneNote extensively for over a year, but I now have images that are stuck 'transferring' exactly as described by other users. I no longer have access to the original documents or images, so cannot simply delete and try again. Is there any update on this please?
Hi,
This case is still under investigation and our internal support team is currently working on the issue. Please extend you patience on this case and if there would be updates, I will post it immediately.
Regards,
Bob