Microsoft To-Do Sync Issues

Anonymous
2019-12-14T01:18:52+00:00

I've finally made the switch from Wunderlist to Microsoft To-Do, but it hasn't gone as smoothly as I had wanted.

I am signed into three devices using To-Do: Web client in browser, iPhone and iPad.

I have successfully imported all my tasks from Wunderlist to To-Do, but my reminder notifications aren't showing on my iOS devices. They have successfully synced, but the web client is the only device showing reminder notifications. I have tried closing apps and signing out and back in again, to no avail.

After a little experimenting, the notification will only show on the device where I change the reminder notification time. For example, changing the reminder notification time on the web client results in the notification showing only on that device. The same applies to each iOS device.

Not sure if this is a bug or by design, but I rely on these reminder notifications on different devices to get my things done. I simply can't use it without this ability, which worked perfectly on Wunderlist.

Any suggestions as to where I might be going wrong, or simply some general advice would be greatly appreciated.

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  1. Anonymous
    2020-04-20T14:02:15+00:00

    Microsoft has done this same type of behavior before. There was a great little app called Yammer, a private texting app aimed primarily at businesses, that was purchased and subsequently run into the ground.  I think they may be afraid of a little competition. 

    Has Microsoft repsonded to this thread? Wunderlist was so good, intuitively allowing my wife and I to collaborate lists... now frustrating sync issues, notifications take ages. having to text to re-invite my wife onto a list... then it still not appearing on my wife's list. How does Microsoft butcher such an amazingly simple user experience into the most frustrating "let's just ditch this and find a better app" experience? So arrogant not to even reply to customers!!! If you are going to buy an application so that you can take their customers... at least try to keep them! Horrible. 

    If microsoft won't respond, and are seemingly not reviewing this thread - please feel free to call out any good list alternatives that we can jump to. Thanks :)

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  2. Anonymous
    2020-04-20T14:10:34+00:00

    Nothing. Black hole.

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  3. Anonymous
    2020-04-21T17:32:54+00:00

    I couldn't agree more. Microsoft continues to disappoint. So much is awkward, inelegant, or simply doesn't work as it should. In the meantime, it has gobbled up an app that actually worked the way it should and broken it.

    To Go requires quitting the app on my laptop and then signing in again in order to get my simple shopping list to sync!

    Why? Microsoft, why?

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  4. Anonymous
    2020-04-22T09:59:18+00:00

    Here is a report of exactly what I did so you guys at Microsoft can track down this severe problem. I am running iOS 13.3.1. The bug is either in the iOS app or it is on the server side. See below. I do not know what would have happened if I logged out from and in to the app before I opened to-do.live.com

    1. Get To-Do app for Mac
    2. Import stuff from Wunderlist on Mac
    3. Get iPhone app
    4. Log in to iPhone app
    5. ERROR: the list names DO show up but the items in the lists DO NOT show up
    6. Go to to-do.live.com
    7. There everything is fine, all items show.
    8. Add an item in a list
    9. This syncs to the Mac App perfectly
    10. ERROR: This does NOT show up on the phone
    11. Sync the Mac App explicitly
    12. ERROR: NO still no items on the phone
    13. Log out of the phone app and log in again.
    14. Now all items show up as they should!
    15. Add an item in to-do.live.com
    16. This new item syncs immediately to the phone too. Fine!

    I suggest you MS people drop what you have at hand and fix this severe bug immediately. You can not recommend people to switch from Wunderlist before this is fixed.

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  5. Anonymous
    2020-04-23T14:42:54+00:00

    I switched back to using Wunderlist shortly after creating this post because I simply couldn't use To Do with broken notifications. Now that Wunderlist is soon to be retired, I decided to give To Do another chance, in the hope bugs had been squashed. Sadly, the exact same issue still occurs for me, so I'm left with no choice but to seek out an alternative.

    Thankfully, there appears to be some decent alternatives out there that will allow the importing of Wunderlist data. If anyone has experience of using these, please share.

    Thanks.

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