Microsoft To-Do Sync Issues

Anonymous
2019-12-14T01:18:52+00:00

I've finally made the switch from Wunderlist to Microsoft To-Do, but it hasn't gone as smoothly as I had wanted.

I am signed into three devices using To-Do: Web client in browser, iPhone and iPad.

I have successfully imported all my tasks from Wunderlist to To-Do, but my reminder notifications aren't showing on my iOS devices. They have successfully synced, but the web client is the only device showing reminder notifications. I have tried closing apps and signing out and back in again, to no avail.

After a little experimenting, the notification will only show on the device where I change the reminder notification time. For example, changing the reminder notification time on the web client results in the notification showing only on that device. The same applies to each iOS device.

Not sure if this is a bug or by design, but I rely on these reminder notifications on different devices to get my things done. I simply can't use it without this ability, which worked perfectly on Wunderlist.

Any suggestions as to where I might be going wrong, or simply some general advice would be greatly appreciated.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Oldest
  1. Anonymous
    2019-12-14T01:41:51+00:00

    Hi,

    Thanks for reaching out.

    I'm Emmie Lou, an independent advisor who would be happy to help you today.

    You may check out the guidelines as to how you can use Reminders app on your iPhone and iPad. Here is the Apple official link below.

    https://support.apple.com/en-ph/HT205890

    Just feel free to let me know if you need further assistance.

    Best Regards,

    Emmie Lou

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-12-14T02:53:24+00:00

    Thanks for the reply, but this issue has nothing to do with Apple's Reminders app. It's about setting reminders and receiving notifications about those reminders on multiple devices using Microsoft's To Do service.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-12-14T06:08:18+00:00

    Sorry for that.

    May I know if you are currently receiving notifications since you've changed the reminder notification time same with your iPhone and iPad?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-12-20T22:35:12+00:00

    I also have these issues between iOS devices. My wife and I have a few shared lists and they will constantly not sync between each other. The only solution I have found is pretty much daily signing out of the To-Do app and sign back in and all the things we have added will be synced. I have all of my organizational stuff on Microsoft products so I'd really like to not have to use the Apple reminders as I really don't like the interface.

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-01-19T10:10:46+00:00

    I am also experiencing a sync issue on iOS.  Android works fine.  Our shared lists so syncing on iOS, it feels like they're not syncing in the background.

    My entire family is asking for Winderlist back!

    Microsoft?

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments