Microsoft To-Do Sync Issues

Anonymous
2019-12-14T01:18:52+00:00

I've finally made the switch from Wunderlist to Microsoft To-Do, but it hasn't gone as smoothly as I had wanted.

I am signed into three devices using To-Do: Web client in browser, iPhone and iPad.

I have successfully imported all my tasks from Wunderlist to To-Do, but my reminder notifications aren't showing on my iOS devices. They have successfully synced, but the web client is the only device showing reminder notifications. I have tried closing apps and signing out and back in again, to no avail.

After a little experimenting, the notification will only show on the device where I change the reminder notification time. For example, changing the reminder notification time on the web client results in the notification showing only on that device. The same applies to each iOS device.

Not sure if this is a bug or by design, but I rely on these reminder notifications on different devices to get my things done. I simply can't use it without this ability, which worked perfectly on Wunderlist.

Any suggestions as to where I might be going wrong, or simply some general advice would be greatly appreciated.

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  1. Anonymous
    2021-02-20T02:59:18+00:00

    A year later and I'm experiencing the same thing and can't figure out a solution anywhere.

    Not through my work's tech support, or through Microsoft help.

    I went on to Microsoft Teams and saw that there is a Tasks by Planner and To Do option.

    It seems like it may have the same options. Has anyone else tried this option?

    I wanted to ask before I re-type, ONE BY ONE, all of the tasks I had before they all disappeared.

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  2. Anonymous
    2021-02-08T13:14:38+00:00

    I also have a sync problem. When I make a chance in the list, my friend (owner of the list) sees them all without any delay. When she makes, no change in my app, no added items... We both have Android phones.

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  3. Anonymous
    2021-01-21T13:48:03+00:00

    I cannot express how frustrating this is. 

    Wunderlist was absolutely my nr1 app for list sharing. They had such a perfect gem, and they completely completely completely ruined it. 

    That being said, that was the last Microsoft app to ever touch my iPhone again. 

    Thanks for not listening to your customers.

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  4. Anonymous
    2021-01-11T07:56:13+00:00

    Same issue here with shared lists between two androids. What a disappointment again by MS considering I'm on a full subscription. This needs to be fixed but as usual they don't bother after breaking a perfectly working Wunderlist. Moving on to other app...

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  5. Anonymous
    2020-12-27T16:41:44+00:00

    Hi,

    My sync problem with Microsoft To-Do happened on Windows 10 after an update to 1909. Sync function didn't work suddenly, and I couldn't sign out either. After a lot of effort, I finally fixed it this way:

    1) Open "Apps & features";

    2) Search "To Do";

    3)Click it, then "Advanced options";

    4)Scroll down and find the "Reset" button. Click it;

    5)Then the sync function works again.

    Although this is not relevant for mobile devices, I hope this will be helpful for ones who encounter the same problem like me.

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