One drive online files take space on Macbook

Anonymous
2019-12-16T05:50:07+00:00

I have One Drive installed on my MacBook.

When right-click on the One Drive icon in my Finder and click “get info” it says under size:

172.298.589.945 bytes (39,5 GB on disk) for 57.162 items.

So the way I interpret this is that only 39,5 GB should take space on my Macbook disk. Which is in line with the documents I store offline on my mac (some pictures and music)

However, when I look at the actual disk space used (I click apple icon on home screen, click “about this mac” and then under Storage tab it shows me that my stored documents use 178,4GB. And with that my Mac storage is almost full.

I have no other documents on my Mac, I keep everything in One Drive or ICloud. Icloud is totally online, no files are offline. And One Drive I have only a few files offline.

So why does it seem to take all my storage nevertheless?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-10-16T10:26:26+00:00

    I am having the same kind of problems.  My mac is clearly storing OneDrive files locally, even though I used OnDemand only.  What is worse is that using OnDemand now means that when I try to use the file it downloads it again basically, so using twice as much space.  Somewhere on my mac is a shadow version of all my OneDrive files and I can't find it to get rid of it!

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  2. Anonymous
    2020-10-16T11:11:04+00:00

    I have same problem.

    Microsoft, please fix this annoying issue. Don't wrote this: unlink, delete, resync, restart, and reset. This is not solution. The solution this: you need to code a changes, for solve this annoying bug!!! We can't change the mac OneDrive app sourcecode! Yes, you need to make this change, we can't!!!

    Thank You.

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  3. Anonymous
    2020-10-16T12:39:33+00:00

    This is a pretty awful problem. I installed it on my previous 2017 Macbook Pro which only had 256 Gig Hard drive. It took up 3/4 of my entire drive. When I tried to uninstall it, the files still took up the “other” storage bucket. A true nightmare that I desperately tried to solve.

    Now with my new machine, I refuse to install One Drive. I use Cyber Duck or Mountain Duck to access my files. When Apple One comes out, I may move all my files out to their cloud and cancel my Office subscription all together (we can just use my husbands school access to Office). 

    I would prefer not to do this. Please make fixing this a priority.

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  4. Anonymous
    2020-10-16T12:47:31+00:00

    Yes, I now have it filling up my Other storage section. How did you solve this? How can I find these files to delete them?  Now that I've got them stored on an external drive with plenty of space, I'm not worried about the problem in the future, but this is a massive massive pain ...

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  5. Anonymous
    2020-10-16T13:03:24+00:00

    Again, I'm seeing the same issue. I'm trying to build a design departments workflow around this functionality, but I can't realistically be causing these issues on everyones machines! Microsoft! Fix this issue! We spend a huge amount of money with you and the lack of information or updates around this is shocking.

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