One drive online files take space on Macbook

Anonymous
2019-12-16T05:50:07+00:00

I have One Drive installed on my MacBook.

When right-click on the One Drive icon in my Finder and click “get info” it says under size:

172.298.589.945 bytes (39,5 GB on disk) for 57.162 items.

So the way I interpret this is that only 39,5 GB should take space on my Macbook disk. Which is in line with the documents I store offline on my mac (some pictures and music)

However, when I look at the actual disk space used (I click apple icon on home screen, click “about this mac” and then under Storage tab it shows me that my stored documents use 178,4GB. And with that my Mac storage is almost full.

I have no other documents on my Mac, I keep everything in One Drive or ICloud. Icloud is totally online, no files are offline. And One Drive I have only a few files offline.

So why does it seem to take all my storage nevertheless?

Microsoft 365 and Office | OneDrive | For home | Windows

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  2. Anonymous
    2020-04-14T01:02:05+00:00

    Hello,

    Has this issue been resolved? I recently purchased a new Mac and have the same issue. All of my OneDrive files are 'online only' however when I look at 'About this mac' -> storage -> documents, it shows that all my 'online only' files are taking up space on the hard drive of my mac.  Thanks!

    AJ

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  3. Anonymous
    2020-02-29T00:56:05+00:00

    Hi, since you could reproduce the issue, Please go to OneDrive->More->Feedback, to send feedbacks inside the app.This is to let the product team notice this weird behavior. W have recognized the repro steps and result, and appreciate your understanding and patience.

    Thanks,

    Oliver

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  4. Anonymous
    2020-02-28T09:32:07+00:00

        Same issue，I am very sure that the cloud files on onedrive are taking up my Mac local disk, although they are displayed in the cloud. It's not a calculation error or a display error of finder.

        I guess the working principle of onedrive for Mac is to store all files in the Mac and hide the files that are not downloaded to the local. As a result, if I unlink my onedrive to my Mac, this part of hidden files will become "other" and continue to occupy my storage space unless I reset my OSX.

        I have also try to turn off the Files On-Demand feature, then these original file will still become "other" and continue to occupy my storage space, even if I have emptied the wastebasket.

        You can see the picture above. The sum of all the folder sizes（1.04GB+7.85GB+1.13GB+361.2MB+167MB+54MB+7.2MB+2.7MB+1.1MB+893KB） in the document type is totally different from the actual result（28.91）!

    Could you please repair this problem?

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  5. Anonymous
    2020-02-18T17:34:36+00:00

    Hi sirisy,

    If you have turned on the Files On-Demand feature, you could unlink OneDrive(click OneDrive icon on the ribbon->More->Preferences->Account->Unlink ) then delete the sync folder, to see the result whether those files take up local space. Also you could delete local OneDrive sync folder then reset OneDrive and see the result. Before doing this, make sure those files have been sync successfully.

    Best regards,

    Oliver

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