One drive online files take space on Macbook

Anonymous
2019-12-16T05:50:07+00:00

I have One Drive installed on my MacBook.

When right-click on the One Drive icon in my Finder and click “get info” it says under size:

172.298.589.945 bytes (39,5 GB on disk) for 57.162 items.

So the way I interpret this is that only 39,5 GB should take space on my Macbook disk. Which is in line with the documents I store offline on my mac (some pictures and music)

However, when I look at the actual disk space used (I click apple icon on home screen, click “about this mac” and then under Storage tab it shows me that my stored documents use 178,4GB. And with that my Mac storage is almost full.

I have no other documents on my Mac, I keep everything in One Drive or ICloud. Icloud is totally online, no files are offline. And One Drive I have only a few files offline.

So why does it seem to take all my storage nevertheless?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-05-05T06:57:16+00:00

    I reported this issue to Microsoft Japan Support Team last week.

    And they said they would escalate this issue without other details.

    I don't think Microsoft will resolve this soon but it really impact using OneDrive.

    Dropbox and iCloud have no this kind of this issue.

    So I think this is the Microsoft's problem.

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  2. Anonymous
    2020-05-04T17:01:59+00:00

    Just clarifying. It looks like an issue with MacOS, not specifically MacBooks. I'm having the same issue on an iMac.

    I don't see Apple changing their operating system to fix a Microsoft problem. Unfortunately I think Microsoft will have to address this, if it is addressed at all.

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  3. Anonymous
    2020-05-03T08:26:12+00:00

    Hi,

    In that case, this should be a MacBook bug? which should be solved by them, to show the storage usage accurately?

    Thanks,

    Dipen Jain

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  5. Anonymous
    2020-02-18T17:34:36+00:00

    Hi sirisy,

    If you have turned on the Files On-Demand feature, you could unlink OneDrive(click OneDrive icon on the ribbon->More->Preferences->Account->Unlink ) then delete the sync folder, to see the result whether those files take up local space. Also you could delete local OneDrive sync folder then reset OneDrive and see the result. Before doing this, make sure those files have been sync successfully.

    Best regards,

    Oliver

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