Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-09-04T17:39:38+00:00

    Same problem I am facing . Could you please solve this issue

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  2. Anonymous
    2020-09-06T03:21:20+00:00

    Same problem I am facing . Could you please solve this issue 

    I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

    Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

    Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

    Was this answer helpful?

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  3. Anonymous
    2020-09-09T04:04:02+00:00

    I have had the same problem, the installer stuck at 2% the entire night. I am providing a version of the fix that seems to work after hours of tinkering around.

    1. Task Manager --> end all versions of Microsoft Installers Click to Run, etc.
    2. open services.msc --> locate Microsoft Office Click-to-Run Service --> Stop.
    3. Execute the installer again --> this will cause the status bar and the Windows installer banner to come up --> you will also notice the service has been started again ( as this was and should remain in automatic)
    4. Hopefully you will zoom past 2 PC. and eventually complete.

    Hope this helps

    KK

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  4. Anonymous
    2020-09-16T01:10:52+00:00

    THANK YOU! You are the only one here with clear instructions. No idea why everyone kept calling it something else. Currently it’s at the 0% stage, ostensibly doing the background install as you said.

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  5. Anonymous
    2020-09-29T06:51:41+00:00

    Believe me i have tried everything to fix this issue, I am one of the victim. The only thing which workes for me is the above answer. You can restart the machine and try again. Hopefully it will work, The above method i used on atleat 100 Machines and it eventually worked for me. GOOD LUCK.

    Restart just like that? without ending any process of the installation?

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