Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-05-03T12:28:35+00:00

    Great.

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  2. Anonymous
    2020-05-03T06:03:56+00:00

    Thank you so much. I've installed MS Office many times, each time I always counter this problem. You answer gave me a hint to end a service in Task Manager, in my case it was "Microsoft Office Click-to-Run Service". I restarted it and the installing percentage skyrocketed. Thank you.

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  3. Anonymous
    2020-04-29T21:32:58+00:00

    Mine has been at 2% for 30 minutes-I have no idea what do- I need it downloaded as soon as possible what do i do-sugesstions please

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  4. Anonymous
    2020-04-29T21:18:13+00:00

    I ended both clickToRun, and the progress bar went back to 0% from 2% like you said ... from here do I leave it as is, or do I install it again?

    I just left it alone at that point and did not click anything (literally anything click nothing) when I got back, the bar was still at 0% but I had the message saying that the install was complete and I needed to sign in.

    Let me know if this works for you.

           

    Didn't work for me unfortunately, however eventually through ending both processes, restarting the computer, and ending the process again(if there were any) I finally got it to download. It was stuck at 2% for about 5min before skyrocketing to about 30% from there it was smooth sailing. Appreciate your response, thanks!

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  5. Anonymous
    2020-04-29T11:31:22+00:00

    I ended both clickToRun, and the progress bar went back to 0% from 2% like you said ... from here do I leave it as is, or do I install it again?

    I just left it alone at that point and did not click anything (literally anything click nothing) when I got back, the bar was still at 0% but I had the message saying that the install was complete and I needed to sign in.

    Let me know if this works for you.

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