Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-05-14T06:22:44+00:00

    It totally worked for me. Thanks, mate.

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  2. Anonymous
    2020-05-12T06:34:51+00:00

    Download Microsoft’s SARA Support and Recovery Assistant.

    Choose trouble installing Office. 

    Patience. Many delays between messages requiring andwers.

    SARA ran diagnostics

    Required a reboot

    Loaded Office

    Worked for me! Good luck.

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  3. Anonymous
    2020-05-11T04:49:39+00:00

    Another option is to use the offline installer which is another one of the options given if you do not choose to install automatically.  I did this just a short time ago and it worked.  Whole process took less than 20 minutes.

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  4. Anonymous
    2020-05-10T04:51:49+00:00

    Dear Louie,

    I am facing the same issue since yesterday.

    I am a Microsoft HUP user of Office Pro Plus 2016. My order # CNL553342121. I made the purchase on October 2017.

    My Office apps stopped working yesterday, not launching at all. So I uninstalled it and when trying to install it is stuck at 2% for 3-4 hours with this status message "Office is installing in the background (2%)".

    I have tried the Office uninstaller tool as recommended in another community discussion but it did not help.

    I downloaded the setup file from the order mail I got from Microsoft multiple times.

    I also visited https://setup.office.com/, singed in and validated my Product Key, and then downloaded the setup file from the download link provided and still I face the same issue.

    Can you help me with this issue? 

    Regards

    Dwaipayan Gupta

    Try to install Office x64 setup Manually....{ setup64.exe } , it Works in offline & online too

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  5. Anonymous
    2020-05-05T15:16:22+00:00

    Mines been stuck on 2 percent for a few hours now. I need Office urgently

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