Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  2. Anonymous
    2020-05-15T20:46:34+00:00

    Your Welcome 🤗🤗🤗

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  3. Anonymous
    2020-05-15T20:06:33+00:00

    This is a **** answer. There's no way to talk to an actual human being at Microsoft unless you are an admin.

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  4. Stefan Blom 352.5K Reputation points MVP Volunteer Moderator
    2020-05-15T17:54:02+00:00

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  5. Anonymous
    2020-05-15T17:22:13+00:00

    https://windowsedition.com/download-office-365-offline-installer-iso/

    This link worked for me. Install was stuck at 2%.

    2 options here, I did their 2nd option:

    **Note that their walkthrough has an error, as you have to change the XML file name to match either the 32 or 64 bit, my walkthrough is for 64 bit.

    After you download the ISO, right click the ISO and mount it. Browse to that mounted ISO via windows explorer and copy over the 'Office' directory from it over to the c:\office365\ folder that they have you create (all of the office folder contents)

    Edit the c:\office365\configuration-Office365-x64.xml file.

    My config xml looked like this:

    <Configuration>

    <Add SourcePath="C:\office365" OfficeClientEdition="64" Channel="Monthly">

        <Product ID="O365ProPlusRetail">

          <Language ID="en-us" />

        </Product>

        <Product ID="VisioProRetail">

          <Language ID="en-us" />

        </Product>

      </Add>

    <!--  <Updates Enabled="TRUE" Channel="Monthly" /> -->

    <!--  <Display Level="None" AcceptEULA="TRUE" />  -->

    <!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

    </Configuration>

    Then open an elevated command prompt and type: 

    cd c:\Office365

    Once in the directory type:

    setup.exe /configure configuration-Office365-x64.xml

    The install kicked off and finished successfully finished for me.

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