Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-11-22T13:09:54+00:00

    i got this prob too, my solution is remove device from microsoft office account, and then reinstall again. it worked !!

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  2. Anonymous
    2020-11-03T04:39:25+00:00

    It says Access Denied: You need admin privileges to complete this task

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  3. Anonymous
    2020-11-03T01:42:27+00:00

    How to fix? Pl again say word with same solutions... Pl i was trying stuck 2%office 2016...for 2 hours. Pl how to fix it. Help me

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  4. Anonymous
    2020-10-07T09:11:53+00:00

    Try these instructions from https://****/2020/03/office-is-installing-in-background-stuck-at-2.html

    2 – Steps to remove Office 

    In case if the error persists even after running Office repair tool, uninstall Office from your computer.

    1. Open Control Panel using Start
    2. Click on Programs and select Programs and Features.
    3. Select Office Suite and click on Remove.

    Note: If Office installation failed or it didn’t fix the error, manual installation is required to completely remove the Office Suite.

    3 – Steps to remove Office manually to fix the Erroroffice is installing in the background stuck at 2%

    If the error "We're getting things ready" is re-occurring, proceed with the following steps to manually remove Office program from your computer.

    Step 1: Remove the Windows Installer packages

    1. Find the Office 16 installation folder, typically located in **C:\Program Files**.
    2. Right-click the Microsoft Office 16 folder and select Delete.

    Step 2: Remove the Officescheduled tasks

    1. Open a Command Prompt window as an administrator.
    2. At the command prompt, type the following commands and press Enter after each one:

    schtasks.exe /delete /tn “\Microsoft\Office\Office Automatic Updates”

    schtasks.exe /delete /tn “\Microsoft\Office\Office Subscription Maintenance”

    schtasks.exe /delete /tn “\Microsoft\Office\Office Click To Run Service Monitor”

    Step 3: Use Task Manager to end the Click-to-Run tasks

    1. Open Task Manager.
    2. Click the Processtab
    3. If the following processes are running, right-click each one, and then click End taskafter you select each process.
    • .exe
    • setup*.exe

    Step 4: Delete the Office files

    1. Press Windows logo key + R to open the Rundialog box.
    2. In the Open box, type %ProgramFiles%, and then click OK.
    3. Delete the “Microsoft Office 16” folder.
    4. Delete the “Microsoft Office” folder.
    5. Open the Run dialog box, type %ProgramFiles(x86)%, and then click OK.
    6. Delete the “Microsoft Office” folder.

    Step 5: Delete the Officeregistry sub keys

    1. Open Registry Editor.
    2. Delete the following registry sub keys:
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
    • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
    • HKEY_CURRENT_USER\Software\Microsoft\Office
    • Then Delete the Office key.

    Step 6: Delete the Start menu shortcuts

    1. Open a Command Prompt window as an administrator.
    2. Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press Enter.
    3. Delete the “Microsoft Office 2016 Tools” folder.

    4 – Download and install Office

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  5. Anonymous
    2020-09-29T06:51:41+00:00

    Believe me i have tried everything to fix this issue, I am one of the victim. The only thing which workes for me is the above answer. You can restart the machine and try again. Hopefully it will work, The above method i used on atleat 100 Machines and it eventually worked for me. GOOD LUCK.

    Restart just like that? without ending any process of the installation?

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