Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-03-28T07:27:40+00:00

    I am also facing same problem :-(

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  2. Anonymous
    2020-03-24T03:53:21+00:00

    Already try your way. But when u try to install it back, it said the office is already being installed

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    8 people found this answer helpful.
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  3. Anonymous
    2020-03-03T06:53:29+00:00

    Believe me i have tried everything to fix this issue, I am one of the victim. The only thing which workes for me is the above answer. You can restart the machine and try again. Hopefully it will work, The above method i used on atleat 100 Machines and it eventually worked for me. GOOD LUCK.

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  4. Anonymous
    2020-03-03T06:25:03+00:00

    Is there any chance that Microsoft will be fixing this problem any time soon?  I have gone through all of the suggested fixes and none of them work.  This is irritating to say the least.

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  5. Anonymous
    2020-02-21T12:49:10+00:00

    Dear Louie,

    I am facing the same issue since yesterday.

    I am a Microsoft HUP user of Office Pro Plus 2016. My order # CNL553342121. I made the purchase on October 2017.

    My Office apps stopped working yesterday, not launching at all. So I uninstalled it and when trying to install it is stuck at 2% for 3-4 hours with this status message "Office is installing in the background (2%)".

    I have tried the Office uninstaller tool as recommended in another community discussion but it did not help.

    I downloaded the setup file from the order mail I got from Microsoft multiple times.

    I also visited https://setup.office.com/, singed in and validated my Product Key, and then downloaded the setup file from the download link provided and still I face the same issue.

    Can you help me with this issue? 

    Regards

    Dwaipayan Gupta

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    30+ people found this answer helpful.
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