Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Newest
  1. Anonymous
    2020-04-21T16:41:15+00:00

    You need to End the 1Click Processes, Make suee you will end both 1 click Processes, Sometimes 1click process come back but keep ending the processes and once both services are endee and you dont see them there, Restart the PC and try again it should work.

    GOOD LUCK

    Thanks for the reply,

    for some reason killing those processes causes the entire install to go to 0% and stay there. If I click around too much the install crashes.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-04-21T16:12:05+00:00

    You need to End the 1Click Processes, Make suee you will end both 1 click Processes, Sometimes 1click process come back but keep ending the processes and once both services are endee and you dont see them there, Restart the PC and try again it should work.

    GOOD LUCK

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-04-21T15:59:54+00:00

    I saw someone said go to this link https://config.office.com/ and install here. It worked for me. I have no idea why though.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-04-21T15:47:42+00:00

    I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

    Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

    Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

    I am not a Microsoft Technician i am just a User.

    I am having the same issue, but I am having a hard time understanding exactly what this user did. Did you end the SERVICE or the PROCESS? also, this install runs 2 click to run processes, I don't see any oneclick processes from this install.

    Alternatively, does anyone know if there is a normal installer for office, instead of this custom **** that does not work?

    (leave it to Microsoft to make an installer that does not work on THERE OWN OPERATING SYSTEM)

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-04-15T01:29:29+00:00

    What's the solution?

    Was this answer helpful?

    0 comments No comments