Excel crash after update to version 2001 12430.20050

Anonymous
2020-01-15T14:08:56+00:00

Hi all,

Since version 2001 2430.20050 , Excel is no longer responding as it should :

  • Save as - Browse : no exporer window is shown
  • New file - Save : file is not saved, on exit excel the confirmation window is shown every time over when replying "yes" on the question to save the file
  • file - options - addins - manage excel addins : when clicking the button, excel crashes

Tried this on different hardware with different accounts, they all react the same.

A solution is highly apreciated.

Best regards,

Kris

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2020-01-20T02:46:24+00:00

Hi All,

Related Microsoft team stated that this incident i.e. OP200466 has been resolved as of Saturday, January 18, 2020, at 4:26 PM UTC. Affected users can download an update that will fully mitigate this issue. If still problem persists, you can feel free to post back to us.

Appreciate all your patience and time.

Best Regards,

Chitrahaas

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  1. Anonymous
    2020-01-17T11:50:47+00:00

    Hi Johan,

    sorry but why do you select for over 400 machines the targed Monthly channel?

    This is the selection for test machines. not to deploy for all the machines in your Company?!

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  2. Anonymous
    2020-01-17T11:20:51+00:00

    Same problem here, first noticed by the non working Bold and Italic functions.

    Solution for us so far, is to uninstall 32bit and reinstall 64bit.

    Hoping for an easy solution, since we have 400+ machines. 

    BR,

    Johan

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  3. Anonymous
    2020-01-17T11:20:34+00:00

    Same problem here with the exact same version. 

    Disabled the office updates with Intune (Administrative Templates). 

    Ofcourse had to reinstall Office (Complete de-install first) to solve this problem. 

    Urgent! Please build a patch Microsoft since we have 100+ machines.

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  4. Anonymous
    2020-01-17T10:41:20+00:00

    Same Problems here in our company.

    Version 2001 (Bild 12430.20050 Click and Run), Office 365 ProPlus, German

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