cancel subscription and ask for refund

I need to cancel the 365 subscription due to I already have it and want a refund. I did not get a notice before billing as I was told I would before the end of the trial period.  

I did not get a notice of the billing either until after the fact!!

I am getting a message that i cannot cancel because i already paid for it. I want to get a refund and cancel due to we already have a subscription in February. I have been trying to cancel since 5-1-20 and receive a refund. Please help me get my money back. I can be reached at 412)628-1687 Sylvia White. I will also attempt to recover my money through pay pal.

Your problem seems like it would be easy  to solve, since your message says you have an account paid in February. Not sure how you reach a person and don't have to deal with these virtual things that can't reason! My problem is different I missed the deadline to cancel by 1 day to avoid paying for something I tried and did not want or like after working on office for a few hours. I did not get notice before they deducted. I am sure this is on purpose. Why would a company want to give a sure  thing of money back. But I will not give up and will figure out how to speak to a person about this. I think this is the only way either of us will get our money back. I personally cannot throw 103 dollars in the garbage and say "oh well". I won't give up. All companies have return policies, so this one should also. I didn't like Microsoft Office. I thought it was difficult to use.  So keep trying Sylvia that is what I plan to do. Good luck to you in getting your money back!!

hello i need help with this. i go to get a refund because i never clicked pay and it took the money out of my account. and i would like my money back.

i click cancel then it says im not allowed to cancel because i already paid

and i was never noticed to pay 108$

please help me i cannot renew my membership and im struggling financially