cancel subscription and ask for refund

Anonymous
2019-06-27T17:50:51+00:00

Cancel subscription of Office 365 and ask for refund.  What is the procedure ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-06-15T22:41:48+00:00

    Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also  my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for  your help 

    Robert Murray 

    <phone number removed>

    *** Email address is removed for privacy ***

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  2. Anonymous
    2020-06-15T23:22:41+00:00

    Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also  my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for  your help 

    Robert Murray 

    <phone number removed>

    *** Email address is removed for privacy *** 

    Please visit the links in the quoted part (blue background) in the 2nd post above yours.

    Don

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  3. Anonymous
    2020-06-16T06:17:41+00:00

    I have already tried those methods.

    Whenever i click on manage and the on cancel subscription i get the following message

    "We can’t cancel your subscription

    You’ve already paid for your Microsoft 365 Family subscription which expires automatically on 12/06/2021"

    Also i tried calling customer care multiple times but i dont get the voice from the other side.

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  4. Anonymous
    2020-06-19T04:34:27+00:00

    Hello, I cancelled my office subscription today and would like a refund. I did not receive an email with confirmation of the cancellation and processing of the refund.

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  5. Anonymous
    2020-06-19T13:23:00+00:00

    I need to cancal subscription and want a refund please

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