cancel subscription and ask for refund

Anonymous
2019-06-27T17:50:51+00:00

Cancel subscription of Office 365 and ask for refund.  What is the procedure ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2020-06-15T10:01:30+00:00

    I am not getting an option to cancel how do i contact support

    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers 

    Don

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  2. Anonymous
    2020-06-15T10:23:21+00:00

    The customer service number is not working i am not getting any voice after i get connected to the service person

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2020-06-15T14:59:39+00:00

               

    PalakAgarwal2  wrote:

    The customer service number is not working i am not getting any voice after i get connected to the service person

    Keep trying. Phone problems aren't uncommon when dealing with Microsoft Support.

    Also... another number:

    on page 7 of this thread:

    Yes i do 1-877-696-7787 hope this helps you, don’t take no for an answer!

    (Or 877-696-7786)

    I followed your advice and it worked perfectly though it was a very slow process.  THANKS!

    Don

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  4. Anonymous
    2020-06-15T15:20:22+00:00

    I would like a refund i cancel my subscription last month

    See:

    How to cancel your Microsoft subscription

    https://support.microsoft.com/en-us/help/4522164/microsoft-account-how-to-cancel-your-subscription?fref=services_help_cancelSub 

    Also:

    How to investigate a billing charge from Microsoft

    https://support.microsoft.com/en-us/help/10623/microsoft-account-investigate-billing-charge

    Also:

    Services and subscriptions

    https://support.microsoft.com/en-us/office/services-subscriptions-2b5f558b-fe24-4375-a373-aa3bc3282d5f?ui=en-US&rs=en-US&ad=US 

    Don

    Please stop all communication to me from this site. My problem was solved and Microsoft gave a credit.

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  5. Don Varnau 19,930 Reputation points Volunteer Moderator
    2020-06-15T16:09:42+00:00

    Please stop all communication to me from this site. My problem was solved and Microsoft gave a credit.  

    -  -

    SandraHurley2

    To stop the Notification Emails, on the first post on this page click on Subscribe then Unsubscribe.

    Don

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