cancel subscription and ask for refund

Anonymous
2019-06-27T17:50:51+00:00

Cancel subscription of Office 365 and ask for refund.  What is the procedure ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

118 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-08-12T22:05:51+00:00

    I want a refund bc i never agreed to a monthly subscription

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-08-13T23:39:04+00:00

    Here is the link where you can directly connect to Microsoft Accounts and Billing D epartmentwho can process the return and refund :

    https://partner.support.services.microsoft.com/en-us/contactus/office/account/

    or

    https://support.microsoft.com/en-us/contactus/office/account/

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-09-24T03:15:28+00:00

    I want a refund

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-10-29T08:55:52+00:00

    Hi ... in my previous job (left on Sept 30th) I paid for access to office 365 personal via my personal credit card and have just noticed that the £59.99 renewal automatically got debited on Oct 23rd but as I am no longer with that company and therefore no longer require the serviceI'd like to know how I can get a full refund, please ?

    I have been on you 'payments and settings' page and it only gives me the option to cancel with effect 23 Oct 2020, there is no mention of how i claim for a refund for this year ?

    please help

    many thanks

    Alan  (******@gmail.com)

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-11-25T06:01:22+00:00

    Look the exact day you charged me for xbox live again i seen it on my chase app and i went in and cancled it and requested a refund it said 3 days its been at least 2 weeks and i didnt get it back i dont even play games on my xbox anymore i need my $25 back i am very frustrated with your website its very confusing and annoying that i cant talk to a human that could of made this soooo much easier

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments