cancel subscription and ask for refund

Anonymous
2019-06-27T17:50:51+00:00

Cancel subscription of Office 365 and ask for refund.  What is the procedure ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-05-06T18:00:03+00:00

    I finally got the phone number and called customer service. If you do that and select 0 you will get a person to get your refund. The web sight does not help at all but talking with someone directly will. Remember don’t  select any other option go straight to 0. I hope you get your money back.

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  2. Anonymous
    2020-05-06T18:10:34+00:00

    Hi Sylvia.

    Thanks for your quick response. Do you have the phone number i can call. 

    Thank you

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  3. Anonymous
    2020-05-07T20:28:38+00:00

    Yes i do 1-877-696-7787 hope this helps you, don’t take no for an answer!

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  4. Anonymous
    2020-05-07T21:15:23+00:00

    Yes i do 1-877-696-7787 hope this helps you, don’t take no for an answer!

    I followed your advice and it worked perfectly though it was a very slow process.  THANKS!

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  5. Anonymous
    2020-05-09T11:30:02+00:00

                    Cancel subscription of Xbox ultimate and ask for refund.  What is the procedure ?

    i SEE A CHARGE ON MY CARD I DID NOT DO I DONT PLAY GAMES I BELIEVE MY GRANDSON MAY HAVE DONE THIS PLEASE REFUND MY ACCOUNT FOR THE XBOX ULTIMATE FOR I DID NOT DO THIS THANKS Kathy Berries

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