cancel subscription and ask for refund

Anonymous
2019-06-27T17:50:51+00:00

Cancel subscription of Office 365 and ask for refund.  What is the procedure ?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2020-06-16T06:17:41+00:00

    I have already tried those methods.

    Whenever i click on manage and the on cancel subscription i get the following message

    "We can’t cancel your subscription

    You’ve already paid for your Microsoft 365 Family subscription which expires automatically on 12/06/2021"

    Also i tried calling customer care multiple times but i dont get the voice from the other side.

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  2. Anonymous
    2020-06-15T23:22:41+00:00

    Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also  my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for  your help 

    Robert Murray 

    <phone number removed>

    *** Email address is removed for privacy *** 

    Please visit the links in the quoted part (blue background) in the 2nd post above yours.

    Don

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  3. Anonymous
    2020-06-15T22:41:48+00:00

    Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also  my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for  your help 

    Robert Murray 

    <phone number removed>

    *** Email address is removed for privacy ***

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  4. Don Varnau 19,930 Reputation points Volunteer Moderator
    2020-06-15T16:09:42+00:00

    Please stop all communication to me from this site. My problem was solved and Microsoft gave a credit.  

    -  -

    SandraHurley2

    To stop the Notification Emails, on the first post on this page click on Subscribe then Unsubscribe.

    Don

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  5. Anonymous
    2020-06-15T15:20:22+00:00

    I would like a refund i cancel my subscription last month

    See:

    How to cancel your Microsoft subscription

    https://support.microsoft.com/en-us/help/4522164/microsoft-account-how-to-cancel-your-subscription?fref=services_help_cancelSub 

    Also:

    How to investigate a billing charge from Microsoft

    https://support.microsoft.com/en-us/help/10623/microsoft-account-investigate-billing-charge

    Also:

    Services and subscriptions

    https://support.microsoft.com/en-us/office/services-subscriptions-2b5f558b-fe24-4375-a373-aa3bc3282d5f?ui=en-US&rs=en-US&ad=US 

    Don

    Please stop all communication to me from this site. My problem was solved and Microsoft gave a credit.

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