Yes I found this out before I had your reply. The spam was perpetrated on this site as if it was an answer to my question and appears legitimate when it is done that way. But is a all a way to make you a captive audience and keep you on the phone for a long
time trying to make your self believe you have been had.
On a lighter note. I was able to finally reach a person by a new number I found on the web for the real Microsoft who connected me to the refund department who was helpful, courteous and said they would grant a refund. I am waiting to see if this actually
happens before I celebrate.
Thanks for your help. Too bad as big as Microsoft is, they have allowed all this potential for cheating its customers to remain and they reap the benefit of not giving refunds due to people giving up before it happens. Disappointed in Bill Gates being affiliated
with such company activities. I am sure this could be fixed.
Sandra