Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-05-17T18:24:11+00:00

    Ran, thanks so much for your response!  I kept thinking it was something I was doing wrong and didn't even consider that this could be an issue on Microsoft's end until I tried looking up this problem in the forums here!  I look forward to either a workaround or update, as it really is an annoying bug.

    Kindest regards,

    Patrick P. Zaretski, Esq.

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  2. Anonymous
    2019-05-17T15:48:47+00:00

    In his post above Ran Gao wrote:-

    We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

    I'm not sure what further advice you want*.*

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  3. Anonymous
    2019-05-17T15:30:43+00:00

    I am also having this problem.  Even deleting the preference file doesn't work.  Please advise

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  4. Anonymous
    2019-05-16T10:05:03+00:00

    I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

    Original Title: Word for Mac 16.25

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