OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-01-26T19:13:24+00:00

    As for me it started yesterday 01/25/2020 midday (Kiev Time).

    I sent request to the Microsoft support team.  You could send description about the issue too. Their email: *** Email address is removed for privacy ***

    I think as more requests as more chances that they pay attention to this problem.

    Hi,

    The email address has been removed for privacy reasons. Maybe worth spelling it out instead please.

    Thanks.

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  2. Anonymous
    2020-01-26T16:59:03+00:00

    As for me it started yesterday 01/25/2020 midday (Kiev Time).

    I sent request to the Microsoft support team.  You could send description about the issue too. Their email: o365sppe@microsoft.com

    I think as more requests as more chances that they pay attention to this problem.

    Was this answer helpful?

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  3. Anonymous
    2020-01-26T15:50:20+00:00

    Hello all!

    My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

    "There are no sections open in this notebook or section group"

    Also when I try to open notebooks I receive this error message:

    How can I solve this issue?

    I would be grateful to you.

    Hi All,

    Does anyone have an answer to this yet?

    I have exactly the same Issue. It started happening yesterday midday (UKTime) for me. 

    None of the notebooks are lost, they are still on onedrive. I can access them using android or apple app's, I can also access the notes using Onenote app on Windows 10, but not using the Onenote 2010 desktop version. (Which is much better than the app's).

    Any help really appreciated.

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  4. Anonymous
    2020-01-26T15:10:46+00:00

    I understand that the bug on the OneDrive side, but I don't want to upgrade my great OneNote 2010 to the OneNote 2016.

    Wasn't my intention. I personally prefer OneNote 2010 with its classic installation method.

    Bernd

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  5. Anonymous
    2020-01-26T13:04:37+00:00

    I get the same message trying to open an existing notebook on OneDrive with OneNote 2010.

    I can open this notebook in OneNote 2016.

    Changes in another already open notebook in OneNote 2010 get synced.

    Looks like a bug on the OneDrive side creating an incompatibility for OneNote 2010. Just another frivolous change of the authentification procedure ?

    Bernd

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