OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-01-26T13:35:58+00:00

    Hello Bernd,

    It's nice that I'm not alone :o)

    I understand that the bug on the OneDrive side, but I don't want to upgrade my great OneNote 2010 to the OneNote 2016. I don't like OneNote 2016.

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  2. Anonymous
    2020-01-28T17:16:27+00:00

    Yes, I have also collected notes for many years and now my workflow is has been severely disrupted.

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  3. Anonymous
    2020-01-28T17:12:13+00:00

    I have the same problem (OneNote 2010).

    Not good to loose access to notes collected for several years.

    It's looks like a kind of betrayal...

    You are really right... Many people can't access to their notebooks within a week and Microsoft still didn't any statements...  This worries me very much.

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  4. Anonymous
    2020-01-27T21:27:07+00:00

    I put a message up on Twitter. They asked it I still have the issue. I mentioned I did and pointed them to this thread. They came back with,

    "Thanks for letting us know. We’ll be sure to pass this along to the appropriate folks."

    Hopefully they come back with something....

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  5. Anonymous
    2020-01-27T21:05:18+00:00

    Based on many users posts on the Reddit forum Microsoft don't want to fix it... still no official statements from them...

    For example here:

    https://www.reddit.com/r/OneNote/comments/eulxot/onenote\_2010\_notebooks\_suddenly\_disappeared/

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