Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2019-10-28T17:36:43+00:00

    I too think that your bug is not same as the bug @MiltonMarceloAs and I are facing - our files never become read-only - nevertheless, great to hear that your issue has been fixed.

    I have just double-checked.  The bug that @MiltonMarceloAs and I are now reporting remains outstanding.

    Thank you very much.

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  2. Anonymous
    2019-10-30T10:06:15+00:00

    An update - this issue remains outstanding as of macOS Catalina 10.15.1.  Many thanks.

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  3. Anonymous
    2019-10-30T14:21:27+00:00

    Hi The Technophobe,

    We can understand your feeling. We will try again to communicate with related resource to check whether they will have another decision. We will post back soon. Thanks for your understanding.

    Regards,

    Rena

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  4. Anonymous
    2019-10-30T20:29:02+00:00

    "Hi neojogo,

    Thanks for your reply and providing all the detail information. Recently, we also received quite a few users reported that AutoSave feature is disabled after they updated to MacOS Catalina. After we did more tests, this issue also can be reproduced from our side as well. The issue likely be caused by the new operating system updates from Apple. At this moment, we kindly suggest you contact Apple Support for further assists. If there are any updates, please feel free to post it in this primary thread about Autosave Option Disabled - Office Mac. We would keep monitoring on the primary thread. If there are any updates, we would also post it in this primary thread as well. Sorry for the inconvenience caused to your works. Appreciate your understanding.

    Best regards,

    Dihao"

    Hi Dihao,

    I'm very sorry to hear that, I really hope that this problem could be fixed as soon as possible by any side (Microsoft or Apple) because it is very annoying to work without the autosave feature. I will be aware of any updates with the solution.

    Thanks.

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