Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2019-10-21T08:19:14+00:00

    Hi!

    That is the same issue I am facing which started after updating to Catalina. It must be a bug.

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  2. Anonymous
    2019-10-21T09:05:12+00:00

    Same issue here.

    With Word (v.16.30) on my iMac, updated to Catalina, all my OneDrive word documents are 'read only' (despite not being under their file properties) and I can't see an ideal workaround.

    However with my MacBook Pro, also updated to Catalina but running Word v 16.29.1 everything still works fine. Therefore it's likely to be a bug in Word v.16.30.

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  3. Anonymous
    2019-10-25T07:59:40+00:00

    Dear All,

    Could you confirm whether the reproducing steps of the issue are the following?

    1.Sync the OneDrive data with the OneDrive sync client for Mac.

    1. Open a file from the OneDrive sync folder.
    2. AutoSave is disabled on the file.

    If yes, @Milton and Old-Man-And-The-Sea, I’d like to confirm the version of the OneDrive sync client for Mac you are using as well.

    Best Regards,

    Cliff

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  4. Anonymous
    2019-10-26T07:59:00+00:00

    Dear All,

    After doing more tests, I can reproduce such an issue with the OneDrive sync client for Mac and Word for Mac 16.30 on our Mac Catalina. As the issue happens after updating the version of the Mac operating system to Catalina and it may be caused by the operating system updates, I suggest you contact  Apple Support for expert help. The engineers there may involve more resources on checking the issue further.

    If the engineers in Apple can’t fix the issue in your environments, welcome to post back and let us know some updates and we’ll try to involve some resources to see if there is a feasible way on fixing the issue.

    Thanks for your understanding.

    Cliff

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