Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2020-01-07T18:08:02+00:00

    Hi Milton,

    Really sorry to hear this issue is still bothering you, have you tried the new user profile method I mentioned previously? Please check if it's working on  your side.

    Set up users, guests and groups on Mac

    ***Disclaimer:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Regards,

    Alex Chen

    I tried everything, including new profile and still not working. Hope they fix it soon!

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  2. Anonymous
    2020-01-08T08:23:56+00:00

    It's a shame! This issue is unsolved since October 2019! Everyone I know using MacOS and MS Office has this problem.

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  3. Anonymous
    2020-01-08T08:37:07+00:00

    I can confirm. It is a shame that such big company can't solve the problem. I checked it on 3 different laptops including one completely new so with new profile etc. Everywhere the same issue. Microsoft its time to do something with this. We pay a lot as a company for Office 365 and can not use basic function which is working in the cloud.

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  4. Anonymous
    2020-01-08T08:47:03+00:00

    Thank God I am not the only one. For a moment I thought I was the crazy and stupid guy with an unsolved problem after some random guys had come here saying that the issue was finally solved and Microsoft was celebrating. Phewww

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